New World Rear/Base Leak / Hose or Pump Leak

Water leaking from the rear or underneath the washer-dryer.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or split drain hose, Cracked sump hose, Leaking pump housing, Loose tub-to-pump clamp

How to Fix / Troubleshooting

Safety: Unplug the appliance and turn off water supply. Use towels to soak up any water.

  • Inspect rear hoses: Check the main drain hose and inlet hoses at the rear for splits or loose connections. Tighten clamps or replace hoses as needed.
  • Check sump and pump: Remove the rear or bottom panel and inspect the large sump hose and pump housing for leaks during a fill and drain cycle.
  • Replace faulty components: Fit new hose clamps, sump hose, or pump if any signs of cracking or leakage are found.
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Repair Difficulty

Medium 3/5

Required Part

Sump Hose
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