E19
NewAir
Ground Fault / Short Circuit Detected
Washer-dryer combo shows E19; unit may trip the household breaker or shut down unexpectedly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted heater element, Damaged wiring harness contacting chassis, Moisture on electrical components, Faulty motor winding
How to Fix / Troubleshooting
Safety first: If breakers trip or you suspect a short, leave the unit unplugged until the fault is identified. Do not repeatedly reset breakers.
- Inspect power cord and outlet: Ensure the cord is not damaged or pinched. Test the outlet with another appliance to confirm it is functioning correctly.
- Check for moisture: Look for signs of leaks or condensation around the heater, motor, and control board. Resolve any leaks before further testing.
- Visual wiring inspection: Remove rear and top panels. Inspect wiring harnesses for melted insulation, burn marks, or contact with sharp metal edges. Repair or replace damaged wiring.
- Isolate components (advanced): A technician can disconnect the heater, motor, and pump one at a time to identify which component is causing the short. The faulty component must be replaced with a compatible NewAir part.
- Professional service recommended: Because shorts and ground faults pose shock and fire risks, have a qualified technician perform detailed electrical diagnostics.
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Repair Difficulty
Professional Required
5/5
Required Part
Wash Tub Heating Element
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