NewAir Door Seal (Gasket) Leak

Washer-dryer combo leaks water from the front door area during wash.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Torn or worn door gasket, Debris trapped on gasket lip, Loose door clamp or retaining band, Misaligned door

How to Fix / Troubleshooting

Safety first: Unplug the unit and turn off water supply before working around the door area.

  • Inspect gasket: Open the door and carefully examine the rubber door boot for tears, holes, or deformation. Clean away lint, hair, and detergent residue.
  • Check for foreign objects: Remove coins, bra wires, or other items trapped between the gasket and drum.
  • Verify clamp: Ensure the outer retaining band or spring around the gasket is seated correctly. Refit if it has come loose.
  • Replace gasket if damaged: Remove the retaining bands, detach the old gasket from the front panel and tub, and install a compatible NewAir door gasket. Ensure correct orientation and a tight seal.
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Repair Difficulty

Medium 3/5

Required Part

Door Gasket (Boot Seal)
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