NewAir Excessive Vibration / Mechanical Noise

Washer-dryer combo makes loud banging or knocking noises during spin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unbalanced load, Worn shock absorbers, Loose drum counterweight, Damaged suspension springs

How to Fix / Troubleshooting

Safety first: Stop the machine if the noise is severe to prevent further damage. Unplug before internal inspection.

  • Check load: Pause the cycle and redistribute heavy items. Avoid mixing heavy and light items in the same load.
  • Level the unit: Adjust the leveling feet so the washer-dryer does not rock when pushed at the corners.
  • Inspect suspension: Remove front lower or rear panel and inspect shocks and springs. Replace any leaking or broken components.
  • Check counterweights: Ensure all counterweight bolts are tight. Tighten carefully to manufacturer torque specifications.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorber Kit
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