NewAir
Cycle Will Not Start
Washer-dryer combo powers on but will not start any cycle; Start button beeps or does nothing.
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Possible Causes
Door not fully closed or lock not engaging, Child lock enabled, Faulty Start/Pause button, Control board input fault
How to Fix / Troubleshooting
Safety first: Do not force the door closed; this can damage the latch.
- Check door and lock: Open and firmly close the door until you hear the latch click. Look for obstructions around the gasket.
- Disable child lock: If a key or lock icon is lit, hold the designated buttons (refer to user manual, often two buttons held for 3–5 seconds) to disable child lock.
- Try different programs: Select a basic wash cycle and press Start. If some buttons work and others do not, the control panel may be failing.
- Inspect door lock (if comfortable): With power unplugged, access the door lock assembly and ensure wiring is secure. Replace the door lock if it does not click or lock when a cycle is started.
- If still not starting: The user interface or main control board may be defective and should be checked by a technician.
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Repair Difficulty
Easy
2/5
Required Part
Door Lock Assembly
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