NewAir Biofilm and Mold Buildup

Washer-dryer combo produces a musty or moldy odor, especially when the door is opened.

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Possible Causes

Detergent residue in drum and gasket, Standing water in sump, Infrequent hot washes, Clogged drain filter

How to Fix / Troubleshooting

Safety first: Use only cleaning agents approved for washing machines. Do not mix bleach with other chemicals.

  • Run a tub clean cycle: Use the machine's cleaning program (if available) with a washing machine cleaner or a cup of white vinegar (never mix with bleach).
  • Clean door gasket: Wipe the gasket folds with a cloth soaked in mild detergent or diluted bleach. Remove lint and slime.
  • Clean drain filter: Remove and clean the drain pump filter to eliminate trapped debris and stagnant water.
  • Leave door open: After each use, leave the door and detergent drawer slightly open to allow drying and prevent mold growth.
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Repair Difficulty

Very Easy 1/5
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