NewAir Intermittent Power or Control Lockup

Washer-dryer combo stops mid-cycle and does not resume; display may freeze without an error code.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheating control board, Loose wiring harness, Software glitch, Failing door lock sensor

How to Fix / Troubleshooting

Safety first: Unplug the unit before inspecting internal components.

  • Power reset: Unplug for 5–10 minutes, then restart the cycle. Note if the stoppage occurs at the same point each time.
  • Check ventilation: Ensure the unit has adequate space around it for cooling and that vents are not blocked.
  • Inspect wiring: Check harnesses to the control board and door lock for looseness.
  • Monitor door lock: If the door lock clicks repeatedly or unlocks mid-cycle, replace the door lock assembly.
  • Persistent lockups: May indicate a failing control board; professional diagnosis is recommended.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board (PCB)
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