E01
Proline Door Lock Failure

Washer-dryer will not start; display shows E01 and door symbol flashes.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective door interlock switch, Broken or bent door latch hook, Loose wiring to door lock assembly, Faulty main control board (PCB)

How to Fix / Troubleshooting

Safety first: Unplug the Proline washer-dryer combo from the mains before any work. Do not bypass the door lock for testing while the unit is powered.

Step-by-step checks:

  • Inspect the door: Open and close the door firmly. Check that the latch hook engages smoothly with the door lock. If the hook is cracked or bent, it must be replaced.
  • Check for obstructions: Examine the door gasket and lock area for clothing, coins, or debris preventing full closure. Remove any obstruction and try again.
  • Test the door lock: With power disconnected, remove the front retaining spring of the door seal and gently pull back the gasket to access the door lock assembly. Check the wiring connector for looseness or burning. Reseat the connector firmly.
  • Continuity test: If you have a multimeter, remove the door lock assembly and test its terminals for continuity according to a Proline-compatible wiring diagram. If open circuit where it should be closed, replace the door lock assembly.
  • Control board check: If a known-good door lock and wiring are in place but E01 persists, the main control board may be faulty. Visual inspection for burnt tracks or components can confirm suspicion, but replacement is typically required rather than repair.

When to call a technician: If you are not comfortable removing the front seal or testing live circuits, or if the PCB appears damaged, contact a qualified appliance technician.

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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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