Water leak detected; machine may stop and display E13, sometimes with water in base tray.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the appliance and turn off the water supply immediately. Mop up any visible water to prevent slipping.
Step-by-step checks:
- Inspect base tray: Remove the lower front or rear panel to check for water in the base. Many Proline combos use a float switch in the base tray; dry the tray completely and reset the float.
- Check hoses: Examine the drain hose, tub-to-pump hose, and recirculation hoses for splits, cracks, or loose clamps. Tighten or replace as needed.
- Door seal: Inspect the door gasket for tears, holes, or deformation. Replace the seal if damaged.
- Pump and tub: Look for drips around the pump housing and tub seams during a test fill (with panels off but all electrical parts protected from splashes). Replace any leaking component.
When to call a technician: If the leak source is not obvious or involves the main tub, professional diagnosis and repair are recommended.
Repair Difficulty
Required Part
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