Proline
Mechanical Drive Failure
Washer-dryer fills and drains but drum does not turn during wash or spin; no error code shown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Worn motor brushes, Seized drum bearings, Faulty motor
How to Fix / Troubleshooting
Safety first: Unplug the machine before removing panels.
Step-by-step checks:
- Inspect belt: Remove the rear panel and check if the belt is intact and correctly tensioned on both pulleys. Replace if broken or heavily worn.
- Spin drum by hand: If the drum is very stiff or noisy, the bearings may be seized and require replacement.
- Check motor brushes: On brushed motors, remove and inspect the carbon brushes. Replace if worn short.
- Test motor: If the belt and brushes are fine, the motor windings may be open or shorted; test with a multimeter and replace the motor if faulty.
When to call a technician: Bearing and motor replacement are advanced repairs; professional service is often more practical.
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Repair Difficulty
Hard
4/5
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