Proline Door Seal (Gasket) Leak

Washer-dryer leaks water from the front door area during wash.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Torn or worn door gasket, Foreign object trapped between seal and glass, Loose retaining band or clamp, Excessive suds causing overflow

How to Fix / Troubleshooting

Safety first: Unplug the appliance and turn off the water supply before inspection.

Step-by-step checks:

  • Inspect gasket: Open the door and carefully examine the rubber door seal for tears, holes, or splits, especially at the bottom.
  • Remove debris: Check the fold of the seal for coins, bra wires, or other objects that can distort the seal. Remove any debris.
  • Check clamps: Ensure the outer and inner retaining bands are properly seated and tight. Refit or tighten if loose.
  • Replace seal: If the gasket is damaged, remove the retaining bands, pull off the old seal, and fit a new Proline-compatible door gasket, ensuring correct alignment with the drain holes at the bottom.

When to call a technician: If you are not comfortable removing the front panel or refitting the seal, professional installation is recommended.

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Repair Difficulty

Medium 3/5

Required Part

Door Gasket (Seal)
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