Rangemaster
Suspension / Shock Absorber Wear
Washer-dryer produces loud banging or knocking during spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or leaking shock absorbers, Broken or stretched suspension springs, Loose concrete counterweights, Unlevel appliance
How to Fix / Troubleshooting
Safety first: Unplug the appliance before tipping or moving it.
- Level the machine: Adjust the front feet so the cabinet is stable and does not rock. Tighten lock nuts.
- Inspect shocks: Remove the rear or front lower panel to view the shock absorbers. If they leak oil or compress easily with little resistance, replace them in pairs.
- Check springs and weights: Inspect top suspension springs and front/rear counterweights. Tighten any loose bolts and replace cracked weights or broken springs.
- Load distribution: Advise users to avoid single heavy items and to distribute laundry evenly.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Shock Absorber
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