Washer-dryer combo shows E11 and stops; may be related to door not unlocking at end of cycle.

Safety first: Unplug the unit. Do not force the door open with tools, as this can damage the lock and seal.

• Wait for cool-down: If the unit was in a high-temperature wash or dry, allow 5–10 minutes for internal temperatures to drop; some models delay unlocking for safety.
• Check for trapped items: Gently pull on the door while pressing inward to relieve pressure on the latch. Sometimes clothing caught in the gasket can jam the lock.
• Manual release: Many RCA combos have a manual door lock release accessible through the lower front panel or behind the pump filter door. Pull the release tab or cable to open the door (consult the user manual for exact location).
• Inspect lock assembly: Once open and unplugged, remove the front gasket clamp and access the door lock. Check for broken plastic parts or burnt connectors.
• When to replace parts: Replace the door lock assembly if it is physically damaged or fails to unlock reliably. If the lock is good but never receives an unlock signal, the main control board may be faulty.