E14
RCA
NTC Temperature Sensor Fault (Wash or Dry)
Washer-dryer combo displays E14 and may not heat properly during wash or dry; temperature readings seem incorrect.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted NTC sensor, Loose sensor wiring, Sensor dislodged from mounting point, Faulty main control board analog input
How to Fix / Troubleshooting
Safety first: Unplug the appliance before accessing internal components.
- Locate NTC sensor: For wash temperature, the NTC is usually mounted in the tub or heater housing. For dry temperature, it is mounted in the air duct or near the heater.
- Inspect wiring: Check the sensor connector and wiring harness for loose connections or damage.
- Check mounting: Ensure the sensor is properly seated in its bracket or well and making good thermal contact.
- Technical testing: A technician can measure the sensor resistance at room temperature and compare it to RCA specifications. An open or shorted reading indicates a bad sensor.
- When to replace parts: Replace the NTC temperature sensor if it is out of specification or physically damaged. If a new sensor does not clear E14, the main control board may be defective.
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Repair Difficulty
Medium
3/5
Required Part
NTC Temperature Sensor
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