RCA Installation / Support Issue

Washer-dryer combo causes excessive vibration and walking across the floor during spin, even when level.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shipping bolts not removed, Weak or flexible floor, Worn suspension components, Uneven load distribution

Safety first: Stop the cycle and unplug the unit if it is moving across the floor.

Check shipping bolts: Ensure all shipping bolts and transit brackets have been removed from the rear of the unit as per RCA installation instructions.
Re-level the unit: Adjust leveling feet and lock them in place with the jam nuts.
Reinforce floor: If the floor is weak or flexes, consider reinforcing it or relocating the unit to a more stable area.
Inspect suspension: Check shock absorbers and springs for wear and replace if necessary.

Medium 3/5

Suspension Spring Set

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