RCA
Start Circuit / User Interface Failure
Washer-dryer combo powers on but will not start any cycle; pressing Start does nothing and no error code is shown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty Start/Pause button on control panel, Child lock feature enabled, Defective user interface board, Loose ribbon cable between UI and main board
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing the control panel.
- Check door lock: Ensure the door is fully closed and latched; many models will not start if the door is not detected as closed.
- Disable child lock: Look for a key or lock icon on the display. Disable child lock by holding the designated buttons (refer to RCA manual, often pressing and holding two buttons for several seconds).
- Try different cycles: Select another program and press Start to rule out a specific cycle issue.
- Inspect control panel connections: Remove the top and control console. Reseat the ribbon cable and connectors between the user interface and main control board.
- When to replace parts: If the Start button is unresponsive and other buttons work, replace the user interface/control panel assembly. If no buttons respond, the main control board may be faulty.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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