Roborock Loose Counterweight or Tub Support

Washer-dryer combo makes a loud thumping noise at low spin speeds but quiets at high speed

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Loose Roborock concrete counterweight bolts, Cracked counterweight, Loose tub mounting bolts, Worn suspension dampers

Safety first: Unplug the unit before accessing internal components.

Access front/top: Remove the top cover and, if necessary, the front panel to inspect the tub assembly.
Check counterweights: Locate the Roborock concrete or composite counterweights on the tub. Tighten any loose mounting bolts.
Inspect for cracks: Replace any cracked counterweights.
Check dampers: Inspect suspension dampers for wear and replace if they allow excessive tub movement.

Hard 4/5

Roborock Tub Counterweight

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