3E
Samsung Motor Drive Error / Hall Sensor Fault

Washer-dryer combo attempts to spin but stops and displays 3E. Drum may jerk or not move at all.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Faulty motor hall sensor (tachometer), Loose motor wiring harness, Stator or rotor damage on direct-drive motor, Defective motor control circuit on PCB

How to Fix / Troubleshooting

Safety first: Unplug the appliance before accessing the motor. Moving parts and high voltage are present.

Steps to troubleshoot:

  • Reset power: Disconnect power for 5 minutes, then reconnect and try a spin-only cycle. Sometimes 3E is triggered by a transient glitch.
  • Inspect motor connections: Remove the rear panel. Check the multi-pin connector at the motor and ensure it is fully seated. Look for damaged or corroded pins.
  • Check rotor bolt: On direct-drive models, ensure the rotor bolt is tight and the rotor is not wobbling.
  • Test spin: Reassemble and run a spin cycle with an empty drum to see if 3E reoccurs.

When to stop: If 3E persists, the hall sensor or motor assembly may need replacement. These parts are model-specific; professional diagnosis is recommended.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Motor Hall Sensor
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements