3E2
Samsung Motor Drive Communication Error

Washer-dryer combo displays 3E2 and may not start the motor at all.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severe hall sensor failure, Shorted motor windings, Damaged motor connector, Faulty inverter/motor control PCB

How to Fix / Troubleshooting

Safety first: Unplug the unit. Do not attempt to run the machine repeatedly with this error, as it may damage the PCB further.

Steps to diagnose (basic):

  • Visual inspection: Remove the rear panel and inspect the motor and wiring for obvious damage, burning, or broken connectors.
  • Check drum movement: Rotate the drum by hand to ensure it is not seized or excessively stiff.
  • Reseat connectors: Firmly reseat the motor connector and the PCB connector for the motor harness.
  • Attempt a short test: Reassemble and try a short cycle. If 3E2 reappears immediately, stop further attempts.

When to stop: 3E2 typically requires professional testing of the motor and inverter PCB. Replacement of these high-cost components should be done by a technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Drive Motor
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