dC
Samsung
Door Lock / Unbalance Detection Error
Washer-dryer combo intermittently stops before spin and shows dC, often accompanied by beeping.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Weak door latch, Misaligned door strike, Failing door lock solenoid, Control board misinterpreting door status
How to Fix / Troubleshooting
Safety first: Disconnect power before adjusting door components.
Steps to check:
- Inspect door strike: Examine the metal or plastic strike on the door that engages the lock. Tighten any loose screws and ensure it lines up with the lock opening.
- Check gasket interference: Make sure the door boot (rubber gasket) is not folded or deformed in a way that prevents full door closure.
- Test door lock: Close the door and start a cycle. Listen for the lock click. If it is weak or absent, the lock may be failing.
- Replace if needed: If alignment is correct but dC persists, replace the door lock assembly following Samsung service procedures.
When to stop: If a new lock does not resolve the issue, the main PCB may be faulty and should be diagnosed by a professional.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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