dE
Samsung Door Not Locked / Door Switch Error

Washer-dryer combo beeps and shows dE shortly after starting, with the door symbol flashing.

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Possible Causes

Door not fully closed, Misaligned door hinge, Failing door switch contacts, Damaged door boot interfering with closure

How to Fix / Troubleshooting

Safety first: Disconnect power before adjusting hinges or seals.

Steps to resolve:

  • Close door firmly: Push the door until you hear a solid click. Avoid slamming, which can damage the latch.
  • Check hinge alignment: Gently lift the door to see if there is excessive play. Tighten hinge screws on the cabinet side if loose.
  • Inspect door boot: Look for folds or tears in the rubber gasket that might prevent full closure. Re-seat the gasket lip into the front panel groove if it has come loose.
  • Test again: Restore power and start a cycle. If dE persists, the door lock/switch assembly likely needs replacement.

When to stop: If you are not comfortable removing the front panel or gasket to access the lock, contact a technician.

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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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