Washer-dryer combo shows ND and will not drain water from the drum.

Safety first: Unplug the unit and prepare towels and a shallow pan for water drainage.

Steps to fix:

• Drain manually: Open the lower access panel, use the emergency drain hose to remove water into a pan.
• Clean filter: Remove the drain pump filter and clear all debris. Check the pump impeller for free movement.
• Inspect hose: Ensure the drain hose is not kinked or blocked. Detach from the standpipe and flush with water if needed.
• Test drain: Reassemble and run a drain/spin cycle to confirm ND is cleared.

When to stop: If the pump does not run or hum, or ND persists, the drain pump assembly likely needs replacement.