tE
Samsung Temperature Sensor (NTC) Error

Washer-dryer combo displays tE or tE1/tE2 and may stop heating or abort the cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted NTC sensor on wash heater, Damaged wiring harness to sensor, Sensor dislodged from its mounting, Faulty main PCB temperature circuit

How to Fix / Troubleshooting

Safety first: Unplug the appliance and allow it to cool before accessing heater or sensor areas.

Steps to check:

  • Reset power: Disconnect power for 5 minutes, then reconnect and try a short cycle. Sometimes transient errors clear.
  • Access NTC sensor: Remove the rear panel to locate the wash heater and its attached NTC sensor. Ensure the sensor is fully inserted in its pocket and the connector is secure.
  • Inspect wiring: Look for pinched, cut, or burned wires between the sensor and main PCB.
  • Test again: Reassemble and run a warm wash cycle to see if tE returns.

When to stop: If tE persists, the NTC sensor or control board is likely defective. Sensor replacement is moderate difficulty; board replacement should be done by a technician.

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Repair Difficulty

Hard 4/5

Required Part

NTC Temperature Sensor
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