Washer-dryer combo shows tE1 and fails to heat water properly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power and ensure the tub is cool before working near the heater.
Steps to address:
- Locate sensor: Remove the rear panel and find the NTC sensor mounted near or on the wash heater bracket.
- Check connector: Unplug and replug the sensor connector several times to clean contacts. Inspect for corrosion or moisture; dry thoroughly if damp.
- Inspect cable: Follow the harness from the sensor to the main PCB, looking for chafing or cuts. Repair or replace damaged sections.
- Test cycle: Reassemble and run a warm wash to see if tE1 reappears.
When to stop: If tE1 persists, replace the NTC sensor with a Samsung-specified part. If that does not resolve it, the PCB may be faulty.
Repair Difficulty
Required Part
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