Washer-dryer door will not unlock at end of cycle; E11 displayed

Safety first: Unplug the appliance. Ensure drum has cooled and water is drained before forcing door.

Step-by-step checks:

• 1. Emergency door release:
  • Open the pump filter flap at the bottom front.
  • Look for the emergency door release pull cord (often colored).
  • Gently pull to mechanically release the door lock.
• 2. Inspect door handle and latch:
  • Check for broken plastic parts or misalignment.
  • Replace the door handle/latch kit if damaged.
• 3. Check door lock assembly:
  • Access the lock by removing the door seal clamp and front screws.
  • Inspect for heat damage or mechanical failure.
  • Test the lock coil for continuity; replace if defective.
• 4. Control module:
  • If the lock is functional but not energized/de-energized correctly, the control board may be at fault.

When to call a technician: If the door remains locked with water inside or if you cannot access the emergency release, contact Siemens service immediately.