E15
Siemens
Control Module / User Interface Communication Error
Control panel unresponsive or random errors; E15 sometimes logged as communication fault
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose harness between user interface and power module, Faulty user interface PCB, Faulty power module, Moisture ingress into control area
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the top or control panel.
Step-by-step checks:
- 1. Power reset:
- Unplug the machine for at least 5 minutes.
- Plug back in and test; transient faults may clear.
- 2. Inspect control connections:
- Remove the top cover and control fascia.
- Check ribbon cables and connectors between the display board and power module.
- Reseat connectors and look for corrosion or burnt pins.
- 3. Check for moisture:
- Look for signs of condensation or leaks near the control area.
- Dry gently and correct any leak sources.
- 4. Replace faulty boards:
- If the user interface is dead but power module is supplying voltage, replace the UI board.
- If UI is fine but machine does not respond correctly, the power module may need replacement.
When to call a technician: Board-level diagnosis and programming often require Siemens tools; professional service is advised.
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Repair Difficulty
Hard
4/5
Required Part
Power Module (Main Control Board)
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