Washer-dryer leaks water from the front during wash, especially on high water level programs

Safety first: Unplug the appliance and close the water tap. Mop up any spilled water to avoid slipping.

Step-by-step checks:

• 1. Inspect the door seal:
  • Open the door and carefully examine the entire circumference of the grey rubber gasket.
  • Look for tears, holes, or splits, especially at the bottom.
  • Remove any foreign objects (coins, bra wires) lodged in the folds.
• 2. Check retaining bands:
  • Verify that the outer metal or spring band holding the seal to the front panel is in place and tight.
  • If loose or off, refit correctly; if damaged, replace the band.
• 3. Detergent usage:
  • Ensure you are using HE detergent and not exceeding the recommended dose.
  • Run a rinse cycle to clear excess suds if foaming is heavy.
• 4. Replace the door seal if damaged:
  • Remove the outer and inner retaining bands.
  • Pull off the old seal and fit the new Siemens-compatible gasket, aligning the drain holes at the bottom.
  • Refit inner and outer bands securely.

When to call a technician: If you are not comfortable removing the front panel or inner band, or if leaks persist from other areas, contact a professional.