Siemens
Machine Out of Balance / Installation Issue
Washer-dryer vibrates excessively and "walks" across the floor during spin
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Possible Causes
Transit bolts not removed, Machine not level, Weak or damaged floor, Worn suspension components
How to Fix / Troubleshooting
Safety first: Unplug the appliance before adjusting feet. Do not place hands under the machine while it is running.
Step-by-step checks:
- 1. Confirm transit bolts removed:
- Check the rear of the machine for any remaining shipping bolts.
- Remove all transit bolts and fit the supplied plastic caps.
- 2. Level the machine:
- Use a spirit level on top of the machine.
- Adjust the front and rear feet until the machine is stable and level in all directions.
- 3. Check floor strength:
- Avoid installing on weak wooden platforms without reinforcement.
- Use anti-vibration pads if necessary.
- 4. Inspect suspension:
- If vibration persists, check shock absorbers and springs for wear as described in other entries.
When to call a technician: If vibration remains severe after proper installation and basic checks, internal suspension may need professional replacement.
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Repair Difficulty
Easy
2/5
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