Washer-dryer shows E13 and may stop with water in the base; sometimes accompanied by beeping and no operation.

Safety first: Unplug the appliance and turn off the water supply immediately to prevent further leakage.

• Check for visible leaks: Look around the door, underneath the machine, and at the rear hoses for signs of water.
• Drain base tray: Carefully tilt the machine forward (with assistance) to allow water to drain from the base tray. Place towels to catch water.
• Inspect internal hoses: Remove the rear or front lower panel to inspect the tub-to-pump hose, pump body, and clamps. Tighten or replace any loose or corroded clamps and replace cracked hoses.
• Examine door seal: Check the door gasket for tears, holes, or deformation. Replace the gasket if damaged.
• Check inlet connections: Ensure the water inlet hose and its connections are tight and not dripping.
• Test operation: Once all leaks are repaired and the base is dry, reconnect power and run a short cycle to confirm E13 is cleared.