dE
Speed Queen Door Error / Door Not Recognized Closed

Cycle will not start; display shows dE and door appears closed but not recognized

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Door switch contact failure inside lock, Misaligned door strike, Loose door lock connector, Control board input failure

How to Fix / Troubleshooting

Safety first: Unplug the combo before removing any panels or testing continuity.

  • 1. Confirm door is fully closed: Push firmly on the door near the latch side and try to start a cycle. If it starts only when pressed, the strike or hinges are misaligned.
  • 2. Inspect door strike: Check for wear or bending. Replace the strike if it does not enter the lock opening straight and fully.
  • 3. Access door lock switch: Remove the front panel or door boot clamp to reach the lock. Verify the connector is tight and free of corrosion.
  • 4. Continuity test: With the door closed and power disconnected, test the door-closed switch contacts on the lock assembly using a multimeter. If the switch does not close (no continuity), replace the lock assembly.
  • 5. Harness check: Inspect the harness from the lock to the control for broken conductors, especially where it passes through the cabinet.
  • 6. Replace faulty parts: Install a new door lock assembly or door strike as needed. Reassemble and test.
  • 7. Control board evaluation: If the door switch tests good but dE persists, the main control board input circuit may be defective and require professional replacement.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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