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Excessive Vibration / Suspension or Bearing Wear
Washer-dryer combo makes loud banging or knocking noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unbalanced load, Worn shock absorbers, Broken suspension springs, Failing drum bearings, Unit not leveled
How to Fix / Troubleshooting
Safety first: Keep clear of the unit while it is violently shaking. Unplug before inspection.
- Redistribute load: Pause the cycle, open the door when safe, and redistribute or reduce the load.
- Level the unit: Adjust the leveling feet so the washer-dryer combo is stable and does not rock.
- Inspect shocks and springs (advanced): Remove the front lower panel or rear panel to view the suspension. Look for leaking or broken shock absorbers and stretched or broken suspension springs. Replace as needed in pairs.
- Check bearings: Spin the empty drum by hand. If you hear grinding or feel roughness, the drum bearings may be failing, which is a complex repair usually requiring a technician.
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Repair Difficulty
Hard
4/5
Required Part
Shock Absorber Set
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