Washer-dryer displays E13; may be associated with water detected in base or leak protection activation.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the appliance and turn off water supply. Be prepared for water spillage when moving the unit.
- Inspect for visible leaks: Check around the door, front panel, and underneath for water trails or drips.
- Check base tray: Carefully pull the machine forward and tilt it slightly backward to see if water drains from the base. If water flows out, the anti-flood float has likely been triggered.
- Dry the base: Remove the rear or bottom panel (if accessible) and sponge out any water from the base tray. Allow to dry completely.
- Locate the source: Run a short fill cycle while observing hoses: door seal, tub-to-pump hose, inlet hoses, and pump housing. Tighten clamps or replace damaged hoses or seals.
Warning: Do not bypass the anti-flood float switch. If you cannot identify the leak source, contact a professional to prevent water damage.
Repair Difficulty
Required Part
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