Washer-dryer combo stops mid-cycle and will not drain; display shows F02 or F2 and water remains in drum.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit and be prepared for water spillage. Keep towels or a shallow pan ready.
Step-by-step checks:
- Access the drain pump filter: On many Whirlpool combos, the pump is behind a lower front access panel or rear panel. Remove screws, pull off the panel, and locate the round pump clean-out cap.
- Drain residual water: If equipped, use the small drain hose next to the filter to empty water into a pan. Otherwise, slowly loosen the filter cap to control the flow.
- Clean the filter: Remove coins, lint, hair, and debris from the filter and pump housing. Spin the pump impeller with your finger; it should turn freely without grinding.
- Inspect the drain hose: Check the hose from the pump to the standpipe or sink for kinks, clogs, or being pushed too far down the standpipe (which can cause siphoning). Clear any blockage and ensure proper height per Whirlpool installation instructions.
- Test a drain/spin: Reinstall the filter and panel, restore power, and run a drain & spin cycle. Listen for the pump running. If the pump hums but does not move water, it may be seized or weak.
When to replace: If the pump does not run, is noisy, or F02 persists after cleaning and hose checks, replace the drain pump assembly with the correct Whirlpool part.
Repair Difficulty
Required Part
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