Whirlpool Biofilm and Mold Build-Up

Washer-dryer combo has a strong musty or moldy odor inside the drum.

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Possible Causes

Detergent residue on tub and door boot, infrequent hot washes, leaving door closed between cycles, clogged drain trap retaining dirty water

How to Fix / Troubleshooting

Safety first: Use only cleaning products approved for washing machines. Ensure good ventilation.

Step-by-step checks:

  • Clean door boot: Wipe the rubber gasket thoroughly with a mild bleach solution or washer cleaner, paying attention to folds where water collects.
  • Run cleaning cycle: Run a tub clean cycle or a hot wash with a washer cleaner tablet (or manufacturer-approved cleaner) with no laundry.
  • Clean pump filter: Remove and clean the drain pump filter to eliminate trapped debris and stagnant water.
  • Vent after use: Leave the door and dispenser drawer slightly open between uses to allow drying.

When to replace: If the door boot is heavily stained or moldy and cannot be cleaned, replace the door boot seal.

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Repair Difficulty

Easy 2/5

Required Part

Door Boot Seal
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