Zanussi User Interface Button / Encoder Fault

Control knob or buttons on the washer-dryer are unresponsive or intermittent, but display is on.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn rotary encoder, Stuck or failed push buttons, Moisture behind control panel, Loose UI ribbon cable

How to Fix / Troubleshooting

Safety: Unplug the appliance.

  • Dry panel: If the panel has been splashed, remove the fascia and gently dry the UI board and buttons.
  • Reseat ribbon cable: Disconnect and reconnect the UI ribbon cable to clean contacts.
  • Replace UI board or knob: If specific buttons or the selector remain faulty, replace the user interface PCB or rotary encoder assembly as per Zanussi parts list.
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Repair Difficulty

Medium 3/5

Required Part

User Interface PCB
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