Washer-dryer does not drain water at the end of the cycle, but no error code is shown; clothes are wet and water remains in drum.

Safety: Unplug the appliance and prepare for water spillage.

• Clean pump filter: Open the lower service flap, unscrew the filter, and remove all debris.
• Check sump hose: Inspect the large hose from tub to pump for trapped items. Remove and flush if necessary.
• Inspect drain hose: Ensure the external hose is not kinked or blocked at the standpipe or sink trap.
• Test drain: Run a drain-only or spin program to confirm proper water removal.