Safety: Unplug before cleaning internal parts.

Clean door seal: Wipe the gasket folds with a cloth soaked in hot water and mild detergent or a washing machine cleaner. Remove visible mould.
Run maintenance wash: Run an empty 90°C cycle with a descaling/cleaning product designed for washer-dryers.
Clean detergent drawer: Remove the drawer and scrub away residue and mould. Clean the housing as well.
Leave door open: After each use, leave the door and detergent drawer slightly open to allow drying and prevent odour build-up.

Washer-dryer has a strong musty or mouldy odour inside the drum and on clothes.

Possible Causes