Zanussi Excessive Vibration / Suspension Fault

Washer-dryer produces loud banging or knocking during spin, machine may move across the floor.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn shock absorbers, Broken or detached suspension springs, Transit bolts not removed, Uneven floor or unlevel machine

Safety: Unplug the appliance.

Check installation: Ensure all transit bolts have been removed from the rear of the machine. Level the feet so the appliance is stable and does not rock.
Inspect shocks: Remove the rear or front panel and examine the dampers (shock absorbers) for oil leakage or looseness. Replace in pairs if worn.
Check springs: Inspect the top suspension springs for stretching or breakage. Replace any damaged springs.
Load correctly: Avoid single heavy items and distribute laundry evenly to reduce imbalance.

Medium 3/5

Shock Absorber Set

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