Washer displays F13 and will not start or complete a cycle, often related to door issues
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer. Do not force the door open with tools that can damage the latch or glass.
Step-by-step checks (door lock focus):
- 1. Inspect door latch: Check that the door closes fully and the latch hook is not bent or broken. Clean any detergent buildup around the latch area.
- 2. Access door lock: Remove the front panel or door boot clamp (front-load models) to reach the door lock assembly mounted on the cabinet.
- 3. Check wiring: Inspect the harness from the door lock to the main control for breaks or loose connectors. Reseat the plug at the lock.
- 4. Test door lock: With the washer unplugged, measure resistance across the lock solenoid terminals (refer to tech sheet; often 150–300 Ω). An open circuit indicates a failed lock.
- 5. Replace lock if faulty: Remove mounting screws, swap in a new Admiral-compatible door lock assembly, and reconnect wiring.
- 6. Dispenser check (if applicable): If your model uses a motorized dispenser, inspect the dispenser motor and linkage for jams or broken parts and clear any obstructions.
When to call a technician: If the door lock and dispenser test good, the main control output may be defective and require professional replacement.
Repair Difficulty
Required Part
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