Washer does not drain, water remains in tub at end of cycle

Safety first: Unplug the washer and be prepared for water spillage.

Step-by-step checks:

• 1. Inspect drain hose: Check for kinks or clogs at the standpipe connection.
• 2. Clean pump filter: Remove the lower front panel (front-load) and open the pump clean-out. Remove debris and check the impeller.
• 3. Check tub-to-pump hose: Remove and inspect for socks or small items lodged inside.
• 4. Test pump: If the pump hums but does not move water, or tests open with a meter, replace the drain pump assembly.

When to call a technician: If the pump and hoses are clear but the washer still will not drain, the control or wiring may need professional diagnosis.