How to Fix / Troubleshooting

Safety first: Unplug the washer before servicing. Avoid reaching into a spinning tub.

Step-by-step checks:

1. Rebalance load: Open the door/lid and redistribute heavy items evenly around the drum. Remove bulky single items and try again.
2. Check lid/door lock: Ensure the lock engages during spin. If the lock light does not come on or the door can be opened during spin, replace the lock assembly.
3. Inspect drive belt: On belt-driven models, remove the rear panel and check the belt for slipping or glazing. Replace if loose or worn.
4. Top-load clutch/transmission: If the motor runs but the tub does not spin, the clutch or transmission may be worn and require replacement.

When to call a technician: Internal transmission or clutch repairs are complex and often best handled by a professional.

Washer will not spin, clothes come out soaking wet

Possible Causes