Arctic Washing Machines Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer will not start a cycle; Start/Pause button responds but drum does not lock and program does not begin.
Door Lock Failure
E02
Washer does not fill with water or fills very slowly; cycle may stop shortly after starting with E02 displayed.
Water Inlet Timeout / Fill Fault
E03
Washer does not drain water; cycle stops with water left in the drum and E03 displayed.
Drain Pump Timeout / Drain Fault
E04
Washer overfills or shows E04 shortly after starting; water may be visible high in the door glass or may drain immediately after filling.
Overfill / Water Level Sensor Fault
E05
Washer does not heat water; cycles take unusually long or stop with E05 displayed.
Heating Circuit Fault
E06
Washer stops during spin or will not spin; E06 appears on the display.
Motor Tachometer / Speed Sensor Fault
E07
Washer drum does not turn at all during wash or spin; E07 is displayed shortly after the cycle starts.
Motor Drive Fault
E08
Washer displays E08 and may stop mid-cycle; often associated with water level or pressure issues.
Pressure Switch Signal Error
E09
Washer stops and displays E09; may be accompanied by unusual noises from the motor area.
Motor Overcurrent / Short Circuit Fault
E10
Washer fails to start or stops with E10; often related to door locking or unlocking issues at the end of the cycle.
Door Unlock Fault
E11
Washer displays E11 and may stop mid-cycle; often associated with communication issues between control modules (on models with separate display and power boards).
Communication Error Between Control Boards
E12
Washer shows E12 and may stop during heating or rinsing; sometimes associated with temperature sensing issues.
NTC Temperature Sensor Fault
E13
Washer displays E13 and may stop; often related to water leakage detection on models with base tray float switch.
Leakage / Anti-Flood System Activated
E14
Washer shows E14 and may not start or may stop unexpectedly; often linked to power supply or internal voltage issues.
Power Supply / Voltage Error
E15
Washer displays E15 and may not respond to button presses; some functions may be locked.
Control Panel / Keypad Fault
E16
Washer shows E16 and may not spin or may stop with an unbalanced load warning.
Unbalanced Load / Spin Protection Fault
E17
Washer displays E17 and may not fill correctly; sometimes associated with hot/cold inlet configuration errors on models with dual valves.
Inlet Valve Configuration / Flow Error
E18
Washer shows E18 and may stop with water remaining in the drum; similar to a drain error but may indicate partial blockage.
Partial Drain / Slow Pumping Fault
E19
Washer displays E19 and may not start or may stop during cycle selection; often related to EEPROM or program memory issues.
Program Memory / EEPROM Error
E20
Washer shows E20 and may stop during spin or drain; often a generic motor or drain-related fault depending on model.
General Motor/Drain System Error
Symptom
Washer causes circuit breaker to trip or RCD to trip during operation.
Earth Leakage / Short Circuit
Symptom
Washer completes cycle but clothes are still very wet; spin seems weak or shorter than normal.
Reduced Spin Performance / Unbalance Management
Symptom
Washer displays incorrect time remaining or cycles take much longer than indicated, without an error code.
Cycle Time Extension Due to Load or Heating Issues
Symptom
Washer does not start at all; no lights or display, completely dead.
No Power / Dead Appliance
Symptom
Washer door will not open at the end of the cycle, but there is no error code.
Door Lock Stuck Closed
Symptom
Washer drum does not turn during wash but can spin at high speed, or vice versa.
Partial Motor Function / Program Control Issue
Symptom
Washer emits a burning smell or visible smoke during operation.
Overheating Component / Electrical Short
Symptom
Washer emits a high-pitched squealing or scraping noise when the drum turns.
Foreign Object Between Drum and Tub
Symptom
Washer has a persistent bad odor inside the drum and on clothes, even after washing.
Biofilm / Mold Build-Up in Drum and Hoses
Symptom
Washer is leaking water from the front, especially during wash or spin, with no error code displayed.
Door Seal (Gasket) Leak
Symptom
Washer leaks water from the rear or underneath during fill or wash, with no error code.
Tub-to-Pump or Internal Hose Leak
Symptom
Washer leaves detergent or softener in the drawer at the end of the cycle.
Detergent Dispenser Flow Problem
Symptom
Washer leaves gray or black marks on clothes after washing.
Contamination from Seal, Drum, or Hoses
Symptom
Washer makes a loud rumbling or roaring noise during spin, which has gradually worsened over time.
Drum Bearing Failure
Symptom
Washer powers on but will not start any program; Start/Pause button does nothing and no error code is shown.
User Interface / Program Selection Fault
Symptom
Washer produces a loud banging or knocking noise during spin, especially with heavy loads.
Suspension / Shock Absorber Wear
Symptom
Washer stops mid-cycle and remains full of water, but no error code is displayed.
Drain System Partial Failure
Symptom
Washer vibrates excessively and "walks" across the floor during spin.
Excessive Vibration / Installation Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer will not start a cycle; Start/Pause button responds but drum does not lock and program does not begin.
|
Door Lock Failure | View Details |
| E02 |
Washer does not fill with water or fills very slowly; cycle may stop shortly after starting with E02 displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer does not drain water; cycle stops with water left in the drum and E03 displayed.
|
Drain Pump Timeout / Drain Fault | View Details |
| E04 |
Washer overfills or shows E04 shortly after starting; water may be visible high in the door glass or may drain immediately after filling.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer does not heat water; cycles take unusually long or stop with E05 displayed.
|
Heating Circuit Fault | View Details |
| E06 |
Washer stops during spin or will not spin; E06 appears on the display.
|
Motor Tachometer / Speed Sensor Fault | View Details |
| E07 |
Washer drum does not turn at all during wash or spin; E07 is displayed shortly after the cycle starts.
|
Motor Drive Fault | View Details |
| E08 |
Washer displays E08 and may stop mid-cycle; often associated with water level or pressure issues.
|
Pressure Switch Signal Error | View Details |
| E09 |
Washer stops and displays E09; may be accompanied by unusual noises from the motor area.
|
Motor Overcurrent / Short Circuit Fault | View Details |
| E10 |
Washer fails to start or stops with E10; often related to door locking or unlocking issues at the end of the cycle.
|
Door Unlock Fault | View Details |
| E11 |
Washer displays E11 and may stop mid-cycle; often associated with communication issues between control modules (on models with separate display and power boards).
|
Communication Error Between Control Boards | View Details |
| E12 |
Washer shows E12 and may stop during heating or rinsing; sometimes associated with temperature sensing issues.
|
NTC Temperature Sensor Fault | View Details |
| E13 |
Washer displays E13 and may stop; often related to water leakage detection on models with base tray float switch.
|
Leakage / Anti-Flood System Activated | View Details |
| E14 |
Washer shows E14 and may not start or may stop unexpectedly; often linked to power supply or internal voltage issues.
|
Power Supply / Voltage Error | View Details |
| E15 |
Washer displays E15 and may not respond to button presses; some functions may be locked.
|
Control Panel / Keypad Fault | View Details |
| E16 |
Washer shows E16 and may not spin or may stop with an unbalanced load warning.
|
Unbalanced Load / Spin Protection Fault | View Details |
| E17 |
Washer displays E17 and may not fill correctly; sometimes associated with hot/cold inlet configuration errors on models with dual valves.
|
Inlet Valve Configuration / Flow Error | View Details |
| E18 |
Washer shows E18 and may stop with water remaining in the drum; similar to a drain error but may indicate partial blockage.
|
Partial Drain / Slow Pumping Fault | View Details |
| E19 |
Washer displays E19 and may not start or may stop during cycle selection; often related to EEPROM or program memory issues.
|
Program Memory / EEPROM Error | View Details |
| E20 |
Washer shows E20 and may stop during spin or drain; often a generic motor or drain-related fault depending on model.
|
General Motor/Drain System Error | View Details |
| – |
Washer causes circuit breaker to trip or RCD to trip during operation.
|
Earth Leakage / Short Circuit | View Details |
| – |
Washer completes cycle but clothes are still very wet; spin seems weak or shorter than normal.
|
Reduced Spin Performance / Unbalance Management | View Details |
| – |
Washer displays incorrect time remaining or cycles take much longer than indicated, without an error code.
|
Cycle Time Extension Due to Load or Heating Issues | View Details |
| – |
Washer does not start at all; no lights or display, completely dead.
|
No Power / Dead Appliance | View Details |
| – |
Washer door will not open at the end of the cycle, but there is no error code.
|
Door Lock Stuck Closed | View Details |
| – |
Washer drum does not turn during wash but can spin at high speed, or vice versa.
|
Partial Motor Function / Program Control Issue | View Details |
| – |
Washer emits a burning smell or visible smoke during operation.
|
Overheating Component / Electrical Short | View Details |
| – |
Washer emits a high-pitched squealing or scraping noise when the drum turns.
|
Foreign Object Between Drum and Tub | View Details |
| – |
Washer has a persistent bad odor inside the drum and on clothes, even after washing.
|
Biofilm / Mold Build-Up in Drum and Hoses | View Details |
| – |
Washer is leaking water from the front, especially during wash or spin, with no error code displayed.
|
Door Seal (Gasket) Leak | View Details |
| – |
Washer leaks water from the rear or underneath during fill or wash, with no error code.
|
Tub-to-Pump or Internal Hose Leak | View Details |
| – |
Washer leaves detergent or softener in the drawer at the end of the cycle.
|
Detergent Dispenser Flow Problem | View Details |
| – |
Washer leaves gray or black marks on clothes after washing.
|
Contamination from Seal, Drum, or Hoses | View Details |
| – |
Washer makes a loud rumbling or roaring noise during spin, which has gradually worsened over time.
|
Drum Bearing Failure | View Details |
| – |
Washer powers on but will not start any program; Start/Pause button does nothing and no error code is shown.
|
User Interface / Program Selection Fault | View Details |
| – |
Washer produces a loud banging or knocking noise during spin, especially with heavy loads.
|
Suspension / Shock Absorber Wear | View Details |
| – |
Washer stops mid-cycle and remains full of water, but no error code is displayed.
|
Drain System Partial Failure | View Details |
| – |
Washer vibrates excessively and "walks" across the floor during spin.
|
Excessive Vibration / Installation Issue | View Details |
No matching codes found
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