Washer does not drain, cycle stops with F02 on display and water remains in drum

Safety first: Disconnect power and prepare towels or a shallow tray for water spillage.

• Clean pump filter: On most Bauknecht front-loaders, the pump filter is behind a small access door at the bottom front. Open the door, place a tray under it, and slowly unscrew the filter cap to let water drain. Remove debris (coins, lint, buttons) and clean the filter thoroughly.
• Check pump impeller: With the filter removed, look inside at the pump impeller. Ensure it spins freely and is not jammed by foreign objects. Remove any obstruction carefully.
• Inspect drain hose: Pull the washer forward and check the drain hose for kinks or clogs. Detach it from the standpipe or sink trap and flush it with water to clear blockages.
• Test a drain/spin cycle: Refit the filter securely, reconnect the hose, plug the washer back in, and run a drain or spin-only program. Listen for the pump running.

If problem persists: The drain pump motor may be faulty or not receiving power. Replacement of the drain pump assembly or wiring diagnosis may be required.