Washer shows F31, may not spin or may stop with drum position issues (top-loaders)

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Severely unbalanced load, faulty drum position sensor (top-loader), worn suspension, control board spin logic fault

Safety first: Do not bypass safety devices.

Redistribute laundry: Open the lid when safe and spread items evenly. Remove heavy single items and wash with similar items.
Check suspension: Inspect springs and dampers for wear or breakage. Replace if necessary.

If F31 recurs with normal loads: The drum position sensor or control board may require replacement.

Medium 3/5

Suspension Springs / Shock Absorbers

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