Beko Suspension / Shock Absorber Failure

Washer makes loud banging or knocking noises during spin; drum may hit the cabinet.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or leaking shock absorbers, Broken or detached drum suspension springs, Overloaded or unbalanced loads, Loose concrete counterweights

Safety first: Unplug the washer.

Step-by-step checks:

Check load: Ensure the drum is not overloaded and that heavy items (towels, blankets) are evenly distributed.
Inspect shocks: Remove rear and/or front panels. Locate the shock absorbers at the base of the tub. If they are oily, loose, or offer little resistance when moved by hand, replace them in pairs with Beko-compatible shocks.
Inspect springs and weights: Check top suspension springs for stretching or breakage. Ensure concrete counterweights are firmly bolted to the tub.

Hard 4/5

Shock Absorbers

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