Washer does not take in fabric softener from the drawer

Safety first: Unplug the washer before deep cleaning the drawer housing.

Step-by-step checks:

• Clean siphon cap: Remove the detergent drawer and take out the softener siphon insert. Clean thoroughly under warm water to remove residue.
• Clean compartment: Scrub the softener compartment to ensure free flow.
• Check water jets: Clean the jets above the softener compartment in the housing.
• Reassemble correctly: Ensure the siphon cap is reinstalled properly so that the siphon action can occur during rinse.