Washer displays E42; door remains locked or cannot be locked/unlocked properly

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Mechanical jam in door lock, Broken door handle, Faulty lock solenoid, Control not releasing lock

Safety first: Unplug the washer. Do not force the door.

Use emergency release: Access the manual release near the pump filter and gently pull to open the door.
Inspect lock and handle: With the door open, check the handle and latch for cracks or breakage. Replace if damaged.
Replace lock: Access the lock behind the front panel and install a new Bosch door lock if the mechanism is jammed or the solenoid is faulty.

Medium 3/5

Door Lock Assembly

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