Bosch
Drive System Failure
Washer fills and drains but drum does not turn at all
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Faulty drive motor, Loose motor connector, Failed motor control circuit
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing the rear panel.
- Check drum by hand: Rotate the drum manually. If it spins freely, the belt or motor is suspect.
- Inspect drive belt: Remove the rear panel and check if the belt is off or broken. Refit or replace with a Bosch-compatible belt.
- Check motor wiring: Ensure the motor plug is fully seated and wires are intact.
- Test motor: If the belt is fine, test the motor windings with a multimeter. Replace the motor if open or shorted.
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Repair Difficulty
Medium
3/5
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