Washer stops mid-cycle or will not start spinning; display shows D02 and door remains locked.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer and keep towels or a shallow tray ready for water spillage.
Clean the drain filter:
- Locate the service flap at the bottom front of the Brandt washer.
- Open the flap and slowly unscrew the drain filter cap. Allow water to drain into a tray.
- Remove lint, coins, buttons, and debris from the filter and cavity. Spin the pump impeller with your finger; it should turn freely.
Check the drain hose:
- Inspect the rear drain hose for kinks or crushing behind the machine.
- Detach the hose from the standpipe or sink and check for blockages. Flush with water if needed.
Test the drain pump:
- With the washer unplugged, access the pump from the bottom front or rear panel (depending on model).
- Disconnect the pump wiring connector and measure coil resistance with a multimeter. Compare to Brandt specifications (typically 150–300 Ω). If open or shorted, replace the pump.
- Check for signs of leakage or burn marks on the pump body.
Reassemble and test: Refit the filter, close the flap, reconnect hoses, plug in the washer, and run a drain or spin-only program. If D02 reappears despite a clear filter and good pump, the main PCB or pressure switch circuit may require professional diagnosis.