Brandt Excessive Vibration / Suspension Failure

Washer makes a loud banging or knocking noise during spin and may move across the floor.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn shock absorbers, Broken or detached suspension springs, Transit bolts not removed, Washer not level

Safety first: Unplug the washer.

Check installation:

Verify that all transit bolts (shipping bolts) at the rear have been removed if the washer is newly installed.
Level the washer using a spirit level and adjust the feet until stable.

Inspect suspension:

Remove front lower or rear panel and inspect shock absorbers for leaks or looseness; replace as a pair if worn.
Check top suspension springs for stretching or breakage; replace if damaged.

After repairs, run a spin with a balanced load to confirm noise reduction.

Medium 3/5

Shock Absorbers (Dampers)

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